Conceptual contactors scene; exact specifications vary.
Contactors
Switch motors or other loads using the appropriate utilisation category.
Confirm: Load type and duty · coil supply · auxiliary contacts.
Compare selection details ↗On-Site Technical Support
Structured remote triage and on-site support for low-voltage electrical assets
On-Site Technical Support
Support begins with the evidence you can send quickly: photographs, single-line diagrams, alarm text, equipment data and test readings.
If switchgear is tripping, overheating or visibly damaged, isolate where it is safe to do so and call before re-energising.
What We Cover
- Remote triage from photographs, SLDs, alarms and readings
- Site attendance, inspection and protection checks
- Temporary supply and load transfer advice
- Spares identification and emergency sourcing
What You Receive
- Documented observations and recommended next actions
- Attendance report with cause and corrective actions
- Spares and follow-up work recommendations
- Escalation route for repeat or unresolved faults
Information To Get Started
What tripped or failed, and what is currently isolated
Photographs of the board, display and rating plate
Whether load can be transferred or must be restored now
Site contact, access arrangements and permit requirements
Unplanned outage affecting production or occupancy
Overheating, burning smell or arcing noise from a board
Bring the fault history, drawings and operating context together.
Information to send
- Symptoms, timestamps and alarms
- Equipment models and previous interventions
- Location and safe access arrangements
Scope to agree
- Troubleshooting scope
- Recorded observations
- Corrective options and follow-up
What changes the selection?
Equipment duty, installation conditions, available fault current, control interfaces and expansion plans all affect the specification. Agree the required drawings, tests and handover records before placing an order.
Request a scope review ↗Open the maintenance, repair & operations hub and calculators ↗
Specify the whole working system.
Start with the equipment duty. Add the control, protection and measurement functions that your project needs; these are options to review, not a pre-approved assembly.
Conceptual motor overload relays scene; exact specifications vary.
Motor protection relays
Monitor overload conditions within the motor protection scheme.
Confirm: Motor current · trip class · reset strategy.
Compare selection details ↗
Conceptual general purpose relays scene; exact specifications vary.
General purpose relays
Interface control signals with suitable output contacts.
Confirm: Coil voltage · contact rating · socket and suppression.
Compare selection details ↗
Conceptual switching power supplies scene; exact specifications vary.
Switching power supplies
Budget the control-system DC demand and start-up requirements.
Confirm: Output voltage · continuous current · inrush and derating.
Compare selection details ↗
Conceptual automatic battery chargers scene; exact specifications vary.
Automatic battery chargers
Maintain compatible starter or control batteries.
Confirm: Battery chemistry · DC voltage · charge characteristics.
Compare selection details ↗Explore all 36 component families ↗
Continue into equipment & assemblies
Electronic Protection Relays ↗Industrial Electric Motors ↗External Maintenance Bypass Panels (MBP) ↗Discuss a On-Site Technical Support scope
Send the available BQ, load schedule, single-line diagram or site description and we will confirm the next step.
Images illustrate service and engineering contexts. View image credits.
Source parts for the work ahead.
Use the shop for identified components, or send a BOQ for review. Engineering service scope is agreed separately.
LOVATO manufacturer family images; exact configurations vary by model.
Send a BOQ or parts list